Frequently Asked Questions
Delivery & Collection
What countries do you ship to?
What countries do you ship to?
We are currently shipping our products to Worldwide.
How long will it take to receive my order?
How long will it take to receive my order?
Our standard shipping will take anywhere between 3-5 days. Any longer than this please do contact us and we will happy to help.
We also have faster shipping options available at checkout.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
You can open a return or exchange request by visiting our returns portal HERE
How long will it take to receive my refund?
How long will it take to receive my refund?
Returned products will be inspected 1-2 days after they arrive with us. Refunds will then be processed shortly after this.
We always recommend using a tracked service when sending returns back to us.
Drop us an email
Royal Mail Delays
We are currently experiencing some delays with Royal Mail deliveries. A number of orders are showing as “Out for Delivery”, while the tracking scans themselves have not updated for several days.
Please be assured that affected orders have been dispatched from us as normal and the delay appears to be within the Royal Mail network. We are very sorry for the inconvenience and ask customers to continue checking their tracking, as we expect parcels to begin moving again shortly.